Terms & Conditions
Adorngrid is a clothing brand operated by Teemo Mogu Inc. As the parent company and operating entity behind Adorngrid, Teemo Mogu Inc assumes full responsibility for product sourcing, quality control, order fulfillment, after-sales support, and all legal and commercial obligations set forth in this Service Policy. The two entities operate under the same corporate structure, with Adorngrid as the brand and Teemo Mogu Inc as the operating company. All products, content, and services provided through the Adorngrid official website (www.adorngrid.com) are supplied, managed, and governed by Teemo Mogu Inc. This Service Policy constitutes a legally binding agreement between you and us. Please read and fully understand all of the following terms before using this website or purchasing our products.
I. Product Description
Adorngrid is dedicated to providing modern individuals with apparel that balances thoughtful design with everyday wearability. Our core categories include tops, trousers, and sleeveless dresses. Every Adorngrid garment is crafted with fluid silhouettes, quality fabrics, and meticulously considered details, striving to strike the right balance between timelessness and contemporariness.
We understand that a well-made garment should integrate seamlessly into your daily life, rather than merely hanging in your closet. Therefore, we prioritize wearing experience throughout our product development process—from the hand-feel and drape of the fabric, to the pattern's adaptability to different body types, to the durability of stitching and construction. Every stage undergoes repeated evaluation and testing. We believe that product quality is not found in superficial embellishments, but in the inherent texture of the materials and the precision of structural lines.
Please note that natural fabrics used by Adorngrid (such as cotton, linen, wool, and silk) may exhibit subtle natural variations in color, texture, and hand-feel across different batches. These are inherent characteristics of natural fibers and do not constitute product defects. Additionally, due to differences in lighting during photography and display device variations, the colors shown on the website may have slight deviations from the actual product. This also does not constitute a quality issue. If you have any questions regarding materials or craftsmanship, you are welcome to contact us at customer@adorngrid.com for detailed material descriptions and care recommendations.
II. Website Terms of Use
By using the Adorngrid official website (www.adorngrid.com), you agree to comply with the following terms of use:
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Account Registration and Security: When registering an account, you are obligated to provide truthful, accurate, and complete personal information, and you are solely responsible for safeguarding your account password and login credentials. You bear full responsibility for all activities conducted under your account. If you become aware of any unauthorized use of your account, please notify Teemo Mogu Inc immediately via customer@adorngrid.com.
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Information Accuracy: We make every effort to ensure that product descriptions, prices, inventory status, and other information displayed on the website are accurate. However, we do not warrant that all information is entirely free of errors or omissions. Should we discover any obvious errors on the website (such as incorrect pricing, inventory discrepancies, etc.), Teemo Mogu Inc reserves the right to correct the error, cancel the order, and issue a refund for any amounts paid, either before or after order confirmation.
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Intellectual Property: All content on the Adorngrid official website, including but not limited to text, images, graphics, logos, page designs, layout arrangements, and brand identifiers, is protected by copyright, trademark, and other intellectual property laws. Without prior express written authorization from Teemo Mogu Inc, no one may copy, distribute, modify, sell, or otherwise use any content from this website in any form.
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Prohibited Conduct: You shall not use this website for any illegal, fraudulent, harassing, or infringing activities, nor for any actions that interfere with the normal operation of the website—including but not limited to malicious order manipulation, abuse of our return and exchange policy, distribution of viruses or malicious code, or unauthorized scraping of website data.
III. Orders and Payment
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Order Formation: After you submit an order and complete payment on the website, you will receive an automated order confirmation email. This email only indicates that we have received your order request and does not constitute final acceptance of the order. Teemo Mogu Inc reserves the right to refuse or cancel orders due to product unavailability, pricing errors, payment risks, or other reasons. If an order is canceled, we will notify you via customer@adorngrid.com and process a full refund within a reasonable timeframe.
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Payment Methods: The website accepts a variety of major international payment methods. All payment information is transmitted through encrypted channels to ensure transaction security. Teemo Mogu Inc does not store your complete payment card information on its servers. Please note that we do not accept WeChat Pay or Alipay as payment methods.
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Currency and Pricing: All product prices and shipping fees displayed on the website are denominated in US Dollars (USD). The price you see at checkout is the final settlement amount, with no hidden fees. Import duties, value-added taxes, and other customs clearance charges that may apply to international orders are the recipient's responsibility. Please refer to the Duties and Taxes section of this policy for further details.
IV. Duties and Taxes
For international orders shipped to destinations outside the United States, merchandise may be subject to customs duties, import VAT, consumption taxes, or other related fees upon entry. These charges are not collected by Adorngrid or Teemo Mogu Inc and are not included in the product price or shipping fees you pay. Customs duty standards vary significantly across countries. For specific rates and minimum thresholds, please refer to the regulations of your country or region. Teemo Mogu Inc is unable to predict or control the occurrence or amount of such fees and assumes no obligation to pay them on your behalf. If a package is returned or destroyed due to the recipient's refusal to pay customs duties, all resulting expenses and losses shall be borne by you.
V. Limitation of Liability and Disclaimers
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Product Warranty: Teemo Mogu Inc warrants that its products, upon delivery, meet the brand's quality standards. In the event of a manufacturing defect, we will provide appropriate after-sales solutions in accordance with this policy and our Return and Exchange Policy. However, we are not liable for product wear and tear resulting from normal use, improper washing, accidental damage, or failure to follow care instructions.
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Consequential Damages: Under no circumstances shall Teemo Mogu Inc be liable for any indirect, incidental, special, or punitive damages arising from the use or inability to use our products, including but not limited to loss of profits, loss of use, or loss of goodwill, even if we have been advised of the possibility of such damages.
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Third-Party Services: Shipping services are provided by independent third-party logistics carriers that are not affiliated with Teemo Mogu Inc. We do not assume direct liability for carrier delays, misdeliveries, lost packages, or damaged shipments, but we will make commercially reasonable efforts to assist you in communicating with the carrier and filing claims.
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Force Majeure: Teemo Mogu Inc shall not be held liable for service interruptions, delays, or non-performance resulting from events beyond our reasonable control, including but not limited to natural disasters, war, strikes, government actions, pandemics, network failures, or power outages.
VI. Privacy Protection
We respect and protect your personal privacy. The personal information you provide during registration, ordering, and browsing is used solely for order processing, shipping, customer communication, and website experience optimization. Teemo Mogu Inc undertakes not to sell, rent, or share your personal information with any unrelated third parties, except as required by law or as necessary to fulfill orders (e.g., providing recipient information to carriers). For detailed information on how we handle personal data, please refer to our Privacy Policy.
VII. Policy Changes and Severability
Teemo Mogu Inc reserves the right to revise or update this Service Policy at any time. The updated policy will be posted on the official website and will take effect immediately upon publication. Your continued use of the website or purchase of products constitutes your acceptance of the updated Service Policy. If any provision of this policy is held to be invalid or unenforceable by a court or arbitration body of competent jurisdiction, the remaining provisions shall remain in full force and effect.
We sincerely appreciate your interest in and support of Adorngrid. We always treat every customer with seriousness and professionalism, and we hope that this clear Service Policy provides you with explicit and reliable assurance for every purchase you make. If you have any questions, please feel free to contact us.
VIII. Governing Law
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of Hong Kong.
Brand Name: Adorngrid
Website: www.adorngrid.com
Email: customer@adorngrid.com
Company Name: Teemo Mogu Inc
Company Address: 30 N Gould St Ste R, Sheridan, WY 82801