Privacy Policy

Adorngrid is a clothing brand operated by Teemo Mogu Inc. As the parent company and operating entity behind Adorngrid, Teemo Mogu Inc is also the Data Controller and Data Processor for all personal data collected through this website (www.adorngrid.com). The two entities operate under the same corporate structure, with Adorngrid as the brand and Teemo Mogu Inc as the operating company. Teemo Mogu Inc assumes full legal responsibility for the entire lifecycle of your personal information—from collection and storage to use and deletion. We understand that privacy is a fundamental right, and we recognize the importance you place on the protection of your personal information in the digital age. Therefore, we have established this Privacy Policy to clearly and transparently explain how we handle your personal information and what rights you have.

I. Scope and Methods of Information Collection

When you use the Adorngrid official website, we may collect the following categories of information:

1. Information You Voluntarily Provide: When you register an account, place an order, subscribe to communications, fill out contact forms, or communicate with us via email at customer@adorngrid.com, you may provide us with your name, email address, shipping address, phone number, payment information, and any other content you voluntarily submit (such as order notes, inquiries, etc.).

2. Information Automatically Collected: When you browse our website, we may automatically collect certain information through cookies and similar tracking technologies, including but not limited to your IP address, browser type and version, operating system, device identifiers, access times, referring URLs, pages viewed, and click behavior. This information is primarily used for website analytics, traffic statistics, and user experience optimization, and generally cannot directly identify you as an individual.

3. Payment Information: When you complete an order payment, your payment-related information (such as the last four digits of your card number, payment method, transaction amount, and time) will be processed by our payment service providers. Teemo Mogu Inc does not store your complete payment card number or security code on its own servers. We only retain payment confirmation information and transaction reference numbers for purposes of refund processing and order verification.

II. Purposes and Legal Bases for Information Use

Teemo Mogu Inc uses your personal information only within the following necessary scopes:

1. Order Fulfillment and Customer Service: Processing your orders, arranging logistics and delivery, sending order status notifications, handling returns and exchanges, and responding to your inquiries. This processing is necessary for the performance of the contract between you and us.

2. Website Operation and Security: Maintaining the normal operation of the website, detecting and preventing fraudulent or illegal activities, and ensuring transaction security. This processing is based on our legitimate interests in maintaining the security and lawful operation of the website.

3. Communication and Notifications: Contacting you when necessary via customer@adorngrid.com, for example, to send important service notifications (such as policy changes, order anomalies, etc.). Such communications are service-related and do not involve commercial marketing.

4. Compliance and Legal Obligations: To comply with applicable laws and regulations, respond to valid requests from judicial or administrative authorities, or protect the legitimate rights and interests of Teemo Mogu Inc, Adorngrid, and other users, we may use and disclose your personal information within the necessary scope.

We undertake not to use your personal information for any purposes other than those described above, nor to use your personal information for automated decision-making or user profiling without your explicit consent.

III. Information Disclosure and Sharing

Teemo Mogu Inc values the confidentiality of your personal information. We share your information with third parties only in the following circumstances:

1. Service Providers: We partner with reliable third-party service providers to support the operation of the website and the fulfillment of orders, including but not limited to logistics carriers (providing your name, address, and phone number for delivery purposes), payment processors (processing your payment information to complete transactions), email delivery services (using your email address to send order notifications), and data analytics providers (analyzing anonymized visit data to optimize website experience). These service providers access your information only to the extent necessary for their services and are contractually bound not to use your information for any other purposes.

2. Legal Requirements: If required by laws, regulations, court orders, or government authorities, we may disclose your personal information when necessary. We may also disclose information when we reasonably believe it is necessary to protect the rights, property, or safety of Teemo Mogu Inc, our users, or the public.

3. Business Transfers: If Teemo Mogu Inc is involved in a merger, acquisition, asset sale, or similar business reorganization, your personal information may be transferred as part of the transferred assets. In such cases, we will notify you in advance via customer@adorngrid.com and ensure that the receiving party continues to comply with the provisions of this Privacy Policy.

Except for the circumstances described above, Teemo Mogu Inc will not sell, rent, or share your personal information with any unrelated third parties.

IV. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:

• Using SSL/TLS encryption protocols to protect your data during transmission;

• Implementing access controls for stored personal information, granting access only to authorized employees on a need-to-know basis;

• Regularly reviewing security measures and continuously improving protective capabilities.

While we are committed to maximizing the protection of your information, please understand that no method of transmission over the internet or electronic storage is 100% secure. Teemo Mogu Inc will make reasonable efforts to protect your information to the greatest extent possible, but under current technological conditions, we cannot guarantee absolute security.

V. Data Retention Periods

Teemo Mogu Inc retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. The specific retention period varies depending on the type and purpose of the information:

• Order Information: We retain order-related information for the duration of your account and after order fulfillment, to satisfy tax compliance, financial record-keeping, and potential after-sales needs. The typical retention period is 7 years from the date of order completion, in accordance with applicable financial and tax regulations.

• Account Information: Your account information will be retained for as long as your account remains active. If you request account closure, we will delete or anonymize your personal information within a reasonable timeframe, unless otherwise required by law.

• Communication Records: Email correspondence between you and customer@adorngrid.com will be retained for a reasonable period after the issue is resolved, for reference purposes and to address any related follow-up matters.

When your personal information is no longer required for the purposes described above, we will take reasonable steps to delete or anonymize it such that it can no longer identify you.

VI. Your Rights

Under applicable privacy protection laws, you have the following rights regarding your personal information:

1. Right of Access: You have the right to obtain a copy of the personal information we hold about you by logging into your account or submitting a request to us via customer@adorngrid.com.

2. Right to Rectification: If you find that the personal information we hold is inaccurate or incomplete, you have the right to request that we correct or supplement it.

3. Right to Deletion (Right to be Forgotten): Under certain circumstances (such as when the information is no longer necessary, you withdraw consent, or the information has been unlawfully processed), you have the right to request that we delete your personal information.

4. Right to Restriction of Processing: Under certain circumstances, you have the right to request that we restrict the processing of your personal information.

5. Right to Data Portability: You have the right to request that we provide you with the personal information you have submitted in a structured, commonly used, and machine-readable format, or transmit it directly to another controller where technically feasible.

6. Right to Object: Where we process your personal information based on legitimate interests, you have the right to object at any time on grounds relating to your particular situation.

If you wish to exercise any of the above rights, please submit a written request to us via customer@adorngrid.com. We will verify your identity upon receipt of your request and respond within the timeframe required by applicable law (typically within 30 calendar days). For the security of your account, we may require necessary identity verification information.

VII. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and optimize page functionality. Cookies are small text files stored on your device that help us recognize your browser preferences and browsing habits. You may manage or disable cookies through your browser settings. However, please note that disabling cookies may cause certain website functions to not work properly or may affect page loading speed. The cookies we use are primarily essential cookies (required for basic website functionality) and analytics cookies (used for anonymized traffic analysis). We do not use third-party marketing cookies for cross-site tracking or targeted advertising.

VIII. International Data Transfers

Teemo Mogu Inc is registered in the state of Wyoming, United States. The personal information we collect will be transferred to and stored on servers located within the United States. If you access our website or place orders from outside the United States, your information will be transferred across international borders to the United States. We implement appropriate legal and technical measures, including standard contractual clauses and other compliance mechanisms, to ensure that your personal information receives a level of protection during cross-border transfer that is no less than that required by the laws of your jurisdiction. By using our website, you understand and consent to such cross-border transfers.

IX. Privacy Protection for Minors

Adorngrid's products and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you are a minor, please do not provide us with any personal information, or use this website under the guidance of a parent or legal guardian. If we discover that we have inadvertently collected personal information from a minor, we will delete it as soon as possible. If you believe we may have collected information from a minor, please contact us at customer@adorngrid.com.

X. Policy Changes and Updates

Teemo Mogu Inc reserves the right to revise this Privacy Policy at any time. Any updates to this policy will be posted on the official website (www.adorngrid.com) with an updated date. For material changes (such as significant adjustments to processing purposes, information types, or your rights), we will notify you via email at customer@adorngrid.com. The revised Privacy Policy takes effect on the date of publication. We recommend that you review this page periodically to stay informed about how we protect your personal information.

XI. Contact Information

If you have any questions regarding this Privacy Policy, wish to exercise your privacy rights, or have complaints or suggestions concerning the handling of your personal information, please contact us through the following channels. All privacy-related written correspondence and formal requests should be directed to the official registered address of Teemo Mogu Inc. We take every privacy inquiry seriously and will respond as promptly as possible.